{"id":628973,"date":"2026-08-14T13:03:07","date_gmt":"2026-08-14T13:03:07","guid":{"rendered":"https:\/\/dobajedopahar.com\/index.php\/2026\/08\/14\/new-delhi-dfs-issues-advisory-to-resolve-insurance-policyholder-complaints\/"},"modified":"2026-08-14T13:03:07","modified_gmt":"2026-08-14T13:03:07","slug":"new-delhi-dfs-issues-advisory-to-resolve-insurance-policyholder-complaints","status":"publish","type":"post","link":"https:\/\/dobajedopahar.com\/index.php\/2026\/08\/14\/new-delhi-dfs-issues-advisory-to-resolve-insurance-policyholder-complaints\/","title":{"rendered":"New Delhi : \u0921\u0940\u090f\u092b\u090f\u0938 \u0928\u0947 \u0907\u0902\u0936\u094d\u092f\u094b\u0930\u0947\u0902\u0938 \u092a\u0949\u0932\u093f\u0938\u0940\u0927\u093e\u0930\u0915\u094b\u0902 \u0915\u0940 \u0936\u093f\u0915\u093e\u092f\u0924\u094b\u0902 \u0915\u0947 \u0938\u092e\u093e\u0927\u093e\u0928 \u0915\u0947 \u0932\u093f\u090f \u091c\u093e\u0930\u0940 \u0915\u0940 \u090f\u0921\u0935\u093e\u0907\u091c\u0930\u0940"},"content":{"rendered":"\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/dobajedopahar.com\/wp-content\/uploads\/2026\/08\/dfaf56ee4e328e3edaa5293984b5d205_228550530.jpg\" alt=\"New Delhi: DFS issues advisory to resolve insurance policyholder complaints\" class=\"wp-image-628974\" style=\"width:718px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u0928\u0908 \u0926\u093f\u0932\u094d\u0932\u0940 : (New Delhi) <\/strong>\u0915\u0947\u0902\u0926\u094d\u0930 \u0938\u0930\u0915\u093e\u0930 \u0928\u0947 \u0915\u0939\u093e \u0915\u093f \u092a\u0949\u0932\u093f\u0938\u0940\u0927\u093e\u0930\u0915 \u092c\u0940\u092e\u093e \u0938\u0947 \u091c\u0941\u0921\u093c\u0940 \u0936\u093f\u0915\u093e\u092f\u0924\u094b\u0902 \u0915\u0947 \u0938\u092e\u093e\u0927\u093e\u0928 \u0915\u0947 \u0932\u093f\u090f \u092c\u0940\u092e\u093e \u0915\u0902\u092a\u0928\u0940 \u092f\u093e \u092d\u093e\u0930\u0924\u0940\u092f \u092c\u0940\u092e\u093e \u0928\u093f\u092f\u093e\u092e\u0915 \u090f\u0935\u0902 \u0935\u093f\u0915\u093e\u0938 \u092a\u094d\u0930\u093e\u0927\u093f\u0915\u0930\u0923 <strong><a href=\"https:\/\/dobajedopahar.com\/mumbai-mithun-chakraborty-expresses-displeasure-over-film-festival\/\" data-type=\"link\" data-id=\"https:\/\/indiagroundreport.com\/mumbai-mithun-chakraborty-expresses-displeasure-over-film-festival\/\">(Insurance Regulatory and Development Authority of India) (IRDAI)<\/a><\/strong> \u0938\u0947 \u0938\u0902\u092a\u0930\u094d\u0915 \u0915\u0930 \u0938\u0915\u0924\u0947 \u0939\u0948\u0902\u0964 \u0935\u093f\u0924\u094d\u0924 \u092e\u0902\u0924\u094d\u0930\u093e\u0932\u092f \u0915\u0947 \u0935\u093f\u0924\u094d\u0924\u0940\u092f \u0938\u0947\u0935\u093e \u0935\u093f\u092d\u093e\u0917 <strong>(Department of Financial Services) (DFS) <\/strong>\u0928\u0947 \u0907\u0902\u0936\u094d\u092f\u094b\u0930\u0947\u0902\u0938 \u092a\u0949\u0932\u093f\u0938\u0940\u0927\u093e\u0930\u0915\u094b\u0902 \u0915\u0940 \u0936\u093f\u0915\u093e\u092f\u0924\u094b\u0902 \u0915\u0947 \u0938\u092e\u092f \u092a\u0930 \u0938\u092e\u093e\u0927\u093e\u0928 \u0915\u0947 \u0932\u093f\u090f \u0935\u094d\u092f\u0935\u0938\u094d\u0925\u093e \u0915\u0940 \u091c\u093e\u0928\u0915\u093e\u0930\u0940 \u0926\u0940 \u0939\u0948\u0964<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0935\u093f\u0924\u094d\u0924 \u092e\u0902\u0924\u094d\u0930\u093e\u0932\u092f \u0928\u0947 \u0936\u0941\u0915\u094d\u0930\u0935\u093e\u0930 \u0915\u094b \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0947 \u0932\u093f\u090f \u090f\u0915 \u0938\u0932\u093e\u0939 \u091c\u093e\u0930\u0940 \u0915\u0940, \u091c\u093f\u0938\u092e\u0947\u0902 \u0915\u0939\u093e \u0917\u092f\u093e \u0915\u093f \u092c\u0940\u092e\u093e \u0938\u0947 \u091c\u0941\u0921\u093c\u0940 \u0936\u093f\u0915\u093e\u092f\u0924\u094b\u0902 \u0915\u0947 \u0938\u092e\u093e\u0927\u093e\u0928 \u0915\u0947 \u0932\u093f\u090f \u0915\u0902\u092a\u0928\u0940 \u092f\u093e \u092b\u093f\u0930 \u0906\u0908\u0906\u0930\u0921\u0940\u090f\u0906\u0908 \u0938\u0947 \u0938\u0902\u092a\u0930\u094d\u0915 \u0915\u093f\u092f\u093e \u091c\u093e \u0938\u0915\u0924\u093e \u0939\u0948\u0964 \u0907\u0938\u0915\u0947 \u0905\u0932\u093e\u0935\u093e, \u0928\u093e\u0917\u0930\u093f\u0915 \u091f\u094b\u0932-\u092b\u094d\u0930\u0940 \u0939\u0947\u0932\u094d\u092a\u0932\u093e\u0907\u0928 \u0928\u0902\u092c\u0930 155255 \u092f\u093e 1800-4254-732 \u0915\u0947 \u092e\u093e\u0927\u094d\u092f\u092e \u0938\u0947 \u092d\u0940 \u0936\u093f\u0915\u093e\u092f\u0924 \u0926\u0930\u094d\u091c \u0915\u0930\u093e \u0938\u0915\u0924\u0947 \u0939\u0948\u0902\u0964 \u092e\u0902\u0924\u094d\u0930\u093e\u0932\u092f \u0928\u0947 \u091c\u093e\u0930\u0940 \u0938\u0932\u093e\u0939 \u092e\u0947\u0902 \u0906\u0917\u0947 \u0915\u0939\u093e \u0939\u0948 \u0915\u093f \u092d\u093e\u0930\u0924\u0940\u092f \u092c\u0940\u092e\u093e \u0935\u093f\u0928\u093f\u092f\u093e\u092e\u0915 \u0914\u0930 \u0935\u093f\u0915\u093e\u0938 \u092a\u094d\u0930\u093e\u0927\u093f\u0915\u0930\u0923 <strong>(Insurance Regulatory and Development Authority of India) (IRDAI) <\/strong>\u0928\u0947 \u092a\u0949\u0932\u093f\u0938\u0940\u0927\u093e\u0930\u0915\u094b\u0902 \u0915\u0940 \u0938\u092e\u0938\u094d\u092f\u093e\u0913\u0902 \u0915\u0947 \u0938\u092e\u093e\u0927\u093e\u0928 \u0915\u0947 \u0932\u093f\u090f \u0938\u0916\u094d\u0924 \u0914\u0930 \u0938\u092e\u092f\u092c\u0926\u094d\u0927 \u092a\u094d\u0930\u0915\u094d\u0930\u093f\u092f\u093e \u0928\u093f\u0930\u094d\u0927\u093e\u0930\u093f\u0924 \u0915\u0940 \u0939\u0948\u0964 \u0907\u0938\u092e\u0947\u0902 \u0905\u0928\u0941\u091a\u093f\u0924 \u0926\u093e\u0935\u093e \u0905\u0938\u094d\u0935\u0940\u0915\u0943\u0924\u093f, \u0926\u0947\u0930\u0940, \u0917\u0932\u0924 \u0924\u0930\u0940\u0915\u0947 \u0938\u0947 \u092c\u0940\u092e\u093e \u092a\u0949\u0932\u093f\u0938\u0940 \u092c\u0947\u091a\u0928\u0947 (\u092e\u093f\u0938-\u0938\u0947\u0932\u093f\u0902\u0917) \u092f\u093e \u0938\u0947\u0935\u093e \u0938\u0947 \u091c\u0941\u0921\u093c\u0940 \u0905\u0928\u094d\u092f \u0938\u092e\u0938\u094d\u092f\u093e\u0913\u0902 \u0915\u093e \u0938\u093e\u092e\u0928\u093e \u0915\u0930\u0928\u0947 \u0935\u093e\u0932\u0947 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u090f\u0915 \u0928\u093f\u0930\u094d\u0927\u093e\u0930\u093f\u0924 \u0936\u093f\u0915\u093e\u092f\u0924 \u0928\u093f\u0935\u093e\u0930\u0923 \u092a\u094d\u0930\u0915\u094d\u0930\u093f\u092f\u093e \u0915\u093e \u092a\u093e\u0932\u0928 \u0915\u0930\u0928\u0947 \u0915\u094b \u0915\u0939\u093e \u0917\u092f\u093e \u0939\u0948\u0964 \u092f\u0947 \u092a\u094d\u0930\u0915\u094d\u0930\u093f\u092f\u093e \u0938\u092c\u0938\u0947 \u092a\u0939\u0932\u0947 \u092c\u0940\u092e\u093e \u0915\u0902\u092a\u0928\u0940 \u0915\u0947 \u0938\u094d\u0924\u0930 \u0938\u0947 \u0936\u0941\u0930\u0942 \u0939\u094b\u0924\u0940 \u0939\u0948 \u0914\u0930 \u0907\u0938\u0915\u0947 \u092c\u093e\u0926 \u0906\u0908\u0906\u0930\u0921\u0940\u090f\u0906\u0908 \u0915\u0947 \u2018\u092c\u0940\u092e\u093e \u092d\u0930\u094b\u0938\u093e\u2019 \u092a\u094b\u0930\u094d\u091f\u0932 \u0924\u0915 \u092a\u0939\u0941\u0902\u091a\u0924\u0940 \u0939\u0948\u0964<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0935\u093f\u0924\u094d\u0924 \u092e\u0902\u0924\u094d\u0930\u093e\u0932\u092f \u0928\u0947 \u0938\u0932\u093e\u0939 \u092e\u0947\u0902 \u0915\u0939\u093e \u0939\u0948 \u0915\u093f \u092c\u0940\u092e\u093e \u0915\u0902\u092a\u0928\u0940 \u0915\u093e \u0936\u093f\u0915\u093e\u092f\u0924 \u0928\u093f\u0935\u093e\u0930\u0923 \u0905\u0927\u093f\u0915\u093e\u0930\u0940 <strong>(Grievance Redressal Officer) (GRO)<\/strong> \u0936\u093f\u0915\u093e\u092f\u0924\u094b\u0902 \u0938\u0947 \u0928\u093f\u092a\u091f\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u0928\u094b\u0921\u0932 \u0905\u0927\u093f\u0915\u093e\u0930\u0940 \u0939\u094b\u0924\u093e \u0939\u0948\u0964 \u092c\u0940\u092e\u093e \u0915\u0902\u092a\u0928\u0940 \u0915\u0947 \u092a\u094d\u0930\u0924\u094d\u092f\u0947\u0915 \u0915\u093e\u0930\u094d\u092f\u093e\u0932\u092f \u0915\u0947 \u0932\u093f\u090f \u0905\u092a\u0928\u0947 \u0905\u0927\u093f\u0915\u093e\u0930\u093f\u092f\u094b\u0902 \u092e\u0947\u0902 \u0938\u0947 \u090f\u0915 \u0936\u093f\u0915\u093e\u092f\u0924 \u0928\u093f\u0935\u093e\u0930\u0923 \u0905\u0927\u093f\u0915\u093e\u0930\u0940 \u0928\u093f\u092f\u0941\u0915\u094d\u0924 \u0915\u0930\u0928\u093e \u0905\u0928\u093f\u0935\u093e\u0930\u094d\u092f \u0939\u0948\u0964 \u092a\u094d\u0930\u0924\u094d\u092f\u0947\u0915 \u092c\u0940\u092e\u093e \u0915\u0902\u092a\u0928\u0940 \u0926\u094d\u0935\u093e\u0930\u093e \u0917\u0920\u093f\u0924 \u092a\u0949\u0932\u093f\u0938\u0940\u0927\u093e\u0930\u0915 \u0938\u0902\u0930\u0915\u094d\u0937\u0923, \u0936\u093f\u0915\u093e\u092f\u0924 \u0928\u093f\u0935\u093e\u0930\u0923 \u0914\u0930 \u0926\u093e\u0935\u094b\u0902 \u0915\u0940 \u0928\u093f\u0917\u0930\u093e\u0928\u0940 \u0938\u092e\u093f\u0924\u093f<strong> (PPGR&amp;CM Committee)<\/strong>, \u0936\u093f\u0915\u093e\u092f\u0924\u094b\u0902 \u0915\u0947 \u092a\u094d\u0930\u092d\u093e\u0935\u0940 \u0914\u0930 \u0915\u0941\u0936\u0932 \u0928\u093f\u0935\u093e\u0930\u0923 \u0915\u094b \u0938\u0941\u0928\u093f\u0936\u094d\u091a\u093f\u0924 \u0915\u0930\u0928\u0947 \u0935\u093e\u0932\u0940 \u092c\u094b\u0930\u094d\u0921-\u0938\u094d\u0924\u0930\u0940\u092f \u0938\u092e\u093f\u0924\u093f \u0939\u0948\u0964<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u092e\u0902\u0924\u094d\u0930\u093e\u0932\u092f \u0928\u0947 \u0915\u0939\u093e \u0939\u0948 \u0915\u093f \u092c\u0940\u092e\u093e \u0915\u0902\u092a\u0928\u0940 \u0915\u094b \u0921\u093f\u091c\u093f\u091f\u0932 \u092e\u093e\u0927\u094d\u092f\u092e, \u0938\u0940\u0927\u0947 \u092a\u0924\u094d\u0930\u093e\u091a\u093e\u0930 \u092f\u093e \u0915\u0949\u0932 \u0938\u0947\u0902\u091f\u0930 \u0915\u0947 \u091c\u0930\u093f\u090f \u092a\u094d\u0930\u093e\u092a\u094d\u0924 \u0939\u0930 \u0936\u093f\u0915\u093e\u092f\u0924 \u0915\u094b \u0905\u092a\u0928\u0947 \u0936\u093f\u0915\u093e\u092f\u0924 \u092a\u094d\u0930\u092c\u0902\u0927\u0928 \u0938\u093f\u0938\u094d\u091f\u092e <strong>(Complaint Management System) (CMS)<\/strong> \u092e\u0947\u0902 \u0926\u0930\u094d\u091c \u0915\u0930\u0928\u093e \u0939\u094b\u0924\u093e \u0939\u0948\u0964 \u092c\u0940\u092e\u093e \u0915\u0902\u092a\u0928\u093f\u092f\u094b\u0902 \u0915\u0947 \u0936\u093f\u0915\u093e\u092f\u0924 \u092a\u094d\u0930\u092c\u0902\u0927\u0928 \u0938\u093f\u0938\u094d\u091f\u092e \u0914\u0930 \u2018\u092c\u0940\u092e\u093e \u092d\u0930\u094b\u0938\u093e\u2019 \u092a\u094b\u0930\u094d\u091f\u0932 \u0906\u092a\u0938 \u092e\u0947\u0902 \u090f\u0915\u0940\u0915\u0943\u0924 \u0939\u0948\u0902\u0964 \u092c\u0940\u092e\u093e \u0915\u0902\u092a\u0928\u093f\u092f\u094b\u0902 \u0915\u094b \u0936\u093f\u0915\u093e\u092f\u0924 \u0915\u0940 \u0924\u0924\u094d\u0915\u093e\u0932 \u092a\u0941\u0937\u094d\u091f\u093f \u0915\u0930\u0928\u0940 \u0939\u094b\u0924\u0940 \u0939\u0948 \u0914\u0930 14 \u0926\u093f\u0928\u094b\u0902 \u0915\u0947 \u092d\u0940\u0924\u0930 \u0909\u0938\u0915\u093e \u0938\u092e\u093e\u0927\u093e\u0928 \u0909\u092a\u0932\u092c\u094d\u0927 \u0915\u0930\u093e\u0928\u093e \u0939\u094b\u0924\u093e \u0939\u0948\u0964<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u092e\u0902\u0924\u094d\u0930\u093e\u0932\u092f \u0928\u0947 \u0915\u0939\u093e \u0915\u093f \u0936\u093f\u0915\u093e\u092f\u0924\u0915\u0930\u094d\u0924\u093e \u2018\u092c\u0940\u092e\u093e \u092d\u0930\u094b\u0938\u093e\u2019 \u092a\u094b\u0930\u094d\u091f\u0932 \u092a\u0930 \u0932\u0949\u0917 \u0907\u0928 \u0915\u0930\u0915\u0947 \u0905\u092a\u0928\u0940 \u0936\u093f\u0915\u093e\u092f\u0924 \u0926\u0930\u094d\u091c \u0915\u0930\u0928\u0947 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